Field Service Engineer

We are seeking a friendly, motivated individual with a good attitude to help grow and develop our X-Ray service department. This person will be responsible for meeting the daily service needs of our client’s digital X-Ray systems and driving customer satisfaction through service excellence.

• Install, diagnose and repair various types of digital X-Ray modalities including CR, DR, PACS, Laser Printers
• Supervising and directing the installation of various brands of medical X-Ray equipment such as: Quantum, Tingle X-Ray, Americomp, Bennett, GE, Siemens, Universal, etc…
• Maintaining customer service logs and internal service records using ServiceMax CRM
• Maintaining communications with customers and office personnel to ensure resolution and proper customer satisfaction
• Participating in sales opportunities such as equipment sales, contract renewals, etc.
• Training others
• Willingness to learn new technologies and certifications and apply knowledge in field

• Experience with PACS, DR, CR, Digitizers and Digital Printers
• Knowledge of TCP/IP networking fundamentals / Routing / and associated equipment
• Experience with AutoCAD &/or VISIO / Space planning is a plus
• X-Ray equipment repair skills and experience is a plus
• Certification in Electronics and/or Networking is a plus
• Strong interpersonal and communication skills required

Salary / Benefits:
• Salary commensurate with experience and skill level
• Medical Insurance, 401k, Expense Account
• Paid Vacation & Sick Days
• Company vehicle
• Vendor Training & Certification

• Compensation for relocation is available